For reservations, call toll free (855) 560-8005

Frequently Asked Questions

Q. When does Bicycle Street Inn & Suites and Waterfront Collection open and close in 2020?
A. For the 2020 season, we open on Friday, May 1 and close on Sunday, October 25.

Q. Where are you located?
A. Our three properties are superbly located on Main Street in downtown Mackinac Island, across the street from each other.

Q. What types of views and range of accommodations do you offer?
A. We have 84 guest rooms and suites in all. At the 43 room Bicycle Street Inn & Suites, our two room suites have walk-out balconies with views of the Straits of Mackinac and downtown, or walk-out balcony suites with limited island views. Several other room types are available, including Interior Balcony Guest Rooms, and Atrium Rooms and Suites, and our Mezzanine Rooms (accessible via 5 stair walk-up). Waterfront Collection includes two buildings with a 13 room and 28 room hotel. These properties are next door to each other, separated by Mackinac Island Bike Shop and have Main Street and direct Waterfront Rooms, with walk-out balconies and adjoining rooms available.

Q. How many people will your guest rooms and suites accommodate?
A. Bicycle Street Inn & Suites will sleep 4 to 6 persons comfortably in King and Queen accommodations and sofa/sleepers. Waterfront Collection sleeps 2 to 4 persons in King and Queen accommodations, and up to 8 persons if adjoining rooms.

Q. What room amenities do your accommodations provide?
A. All suites offer bedrooms with separate living rooms, two flat panel TVs, mini fridge, microwave, and coffee maker. Depending on accommodation style, suites are furnished with either a single or double sleeper/sofa. Our premium suites include a large dining table with four chairs. All bathrooms are tiled with either walk-in showers or bathtubs.

Our rooms sleep up to four persons and feature either a single King or two Queen beds, flat panel TVs, mini fridge, microwave, and coffee maker. Bathrooms are tiled with either walk-in showers or bathtubs.

Bicycle Street Inn & Suites and Waterfront Collection includes armoires, luggage racks, satellite TV programming, complimentary WiFi, philosophy brand hair and body products, hair dryer, and Wolfgang Puck brand coffee.

Q. Are your rooms air-conditioned?
A. All accommodations have digitally controlled thermostats with whisper quiet heating and air conditioning.

Q. Where can I find more information on your Guest Rooms and Suites?
A. Visit our Gallery section for room photos and floor plans.

Q. Do you have an elevator?
A. Yes, all three properties have elevators. We also have a mezzanine level with seven rooms that requires climbing up a small run of 5 stairs.

Q. Do you have specially priced packages?
A. Yes. See our section on 2020 Special Packages.

Q. When do you start taking reservations?
A. We can take reservations year round. Call toll free (855) 560-8005 for reservations.

Q. Do you accept on-line reservations?
A. Yes. Click here or on the "Reservation" button at the top of each page on our website.

Q. What is your cancellation policy?
A. Please see our Reservation Policy.

Q. Are you open in the Winter?
A. We are open from early May to late-October, though our reservations office remains open all year.

Q. Do you have an area for hotel guests to store bikes and other luggage?
A. We have easily accessible inside storage for bicycles, strollers, luggage, etc.

Q. Do you rent bikes?
A. Mackinac Island Bike Shop and Mackinac Cycle will service all of your bike rental, equipment and repair needs. Mackinac Island Bike Shop is located at our Waterfront Collection. Mackinac Cycle is located at the head of Arnold Dock on Main Street. You may make advance reservations with your room booking to ensure availability by calling (906) 847-6337 anytime.

Q. Are you located near the ferry docks?
A. Shepler's Ferry is our preferred provider and located next door to our Waterfront Collection, and across the street from Bicycle Street Inn & Suites.

Q. How do I get my luggage to/from the ferry docks and hotel?
A. Rest assured, getting your belongings to and from the ferry docks and hotel is a very easy process. Our dockporter will greet you at the ferry dock upon your arrival and take your belongings to the hotel and deliver them to your room. A dedicated storage area is provided for all guests inside our property for bikes and other large items. Upon check out and departing the island, your tagged belongings will be delivered to a ferry boat porter who will put them on your boat.

Q. Can I keep my luggage at your hotel after check out until I leave the island?
A. We'll be happy to store your belongings until you depart. Please allow 30 minutes prior to your departure from the island to gather your items for delivery to the boat dock.

Q. When does the last ferry leave the Island?
A. It depends on the time of season. In the off-season, the last boat leaves the island at 4:30 PM. In-season, the last boat leaves for Mackinaw City and St. Ignace generally by 8:30 PM. Check with the Ferry Boat Services for more information.

Q. How much are ferry tickets?
A. For the 2020 season, tickets are $27.00 per adult and $15.00 per child. Online prices are $25.00 per adult and $14.00 per child. Prices are subject to change.

Q. Where do I park my car?
A. Each of the ferry line docks located in St. Ignace or Mackinaw City offer several day trip or overnight parking options on their property including ample free parking, secured or covered parking -- even Valet Service.

Q. Do you allow pets?
A. Service animals are welcome, though pets are not allowed. Sunrise Kennels in St. Ignace offers boarding. Contact them at (906) 643-7726.

Q. Where can we rent horses?
A. Riding stables are located directly behind the hotel on Market Street.

Q. How far is it around the Island?
A. About 8 miles around. It takes a good hour to hour-and-a-half to navigate by bicycle.

Q. What time are church services?
A. Saint Anne's: 5:30 PM Saturday in season, 9:00 AM and 11:00 AM Sunday; Trinity Church (Episcopal): 7:30 AM and 10:30 AM Sunday.

Q. When is the Lilac Festival?
A. The 72nd annual is June 5-14, 2020. Call 1 800 4 LILACS for more information regarding this fun-filled annual 10 day event.

Q. What time are fireworks for the 4th of July?
A. 10:00 PM

Q. When is the best time to come for Fall foliage?
A. Mid to late September.

Q. What is there to do at night on Mackinac Island?
A. Sunset bike rides are available with rentals from Mackinac Island Bike Shop. Sunset cruises are offered by the ferry boat operators. Goodfellow's Grill, located on our Main Floor offers full bar service and lighter fare after hours, and may stay open as late as 2:00 AM on busy nights. Mackinac Island has many entertainment establishments offering live music, comedians, and other performance artists throughout the season. No matter what activity you prefer, it's always best to enjoy Mackinac's night life with friends and family.

Q. How many people live on the Island year round?
A. Mackinac Island has 492 year round residents (as of 2010).